XooXooX Privacy Policy

 

XooXooX (“Company”) is committed to protecting your privacy.  We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our website, located at XooXooX.com, XooXooX products (the “Products”), and related services. 

 

User Consent

By submitting Personal Data through our website, Products, or related services, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy.  Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.

 

A Note About Children

We do not intentionally gather Personal Data about visitors who are under the age of 13.

 

A Note to European Union Users

We adhere to the United States / European Union Data Protection Safe Harbor Arrangement, which can be located at http://www.export.gov/safeharbor.  

 

Types of Data We Collect

Company collects Personal Data and Anonymous Data from you when you visit our site, when you send us information or communications, and/or when you download and use our Products.  “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.  “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons.  We collect Personal Data and Anonymous Data, as described below.

 

Personal Data You Provide to Us

We collect Personal Data from you, such as first and last name, e-mail and mailing addresses, professional title, company name, and phone numbers when you voluntarily provide us this information through a communication in the form of an email, phone call,  letter or by filling in a form on our website or in the Products or services. When you order Products or services on our website, we will collect all information necessary to complete the transaction, including your name, credit card information, billing information and shipping information.  We also retain information on your behalf, such as shopping list files, ads or error messages received that you share with us as part of a support request or enhancement request.  If you provide us feedback or contact us via e-mail, e.g., in response to an employment opportunity posted on our website, support request, or feedback message, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume.  When you participate in one of our surveys, we may collect additional profile information.  When you post messages on the message boards of our website, the information contained in your posting will be stored on our servers and other users will be able to see it. We also collect other types of Personal Data that you provide to us voluntarily, such as shopping lists, operating system, browser, and Flash versions, and other requested information if you contact us via e-mail regarding support for the Products.  We may also collect voluntarily provided Personal Data, such as demographic information from you, via the Products or at other points in our website that state that Personal Data is being collected.    

 

Personal Data Collected via Technology 

To make our website, Products, and related services more useful to you, our servers (which may be hosted by a third party service provider) collect Personal Data from you, including browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit our website or access your account on our network.

 

“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site.  We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website.  Persistent Cookies can be removed by following Internet browser help file directions.  If you choose to disable Cookies, some areas of our website may not work properly.     

 

Note that while Cookies may be used to facilitate access and use of our website, such as remembering your user name when you are using user forums, we do not use cookies in the XooXooX Personal Shopping Assistant service, and we endeavor to always protect the confidentiality of your Secure Shopping List and searches by not collecting this information on our servers.

 

Personal Data That We Collect from You About Others

If you decide to share a product offer or ad with someone else through the Share It feature of the web ad control, we may collect your name and email address as well as the third party’s name(s) and e-mail addresse(s) in order to send an e-mail containing your message or the shared offer to the third party.  You or the third party may contact us at XooXooX.com to request the removal of this information from our database.

 

Personal Data Collected by Third Parties

We may receive Personal Data about you from other sources like telephone or fax, or from companies that provide our Products or services by way of a co-branded or private-labeled website or companies that offer their products and/or services on our website (“Partner Companies”).  Our Partner Companies may supply us with Personal Data, such as your name and email and product interests, in order to help us establish your shopping list  We may add this information to the information we have already collected from you via our website in order to improve the Products and services we provide.

 

Except as otherwise expressly provided in this Privacy Policy, only Company collects Personal Data through our website, Products, or the related services provided solely by Company.  This Privacy Policy applies only to the use and disclosure of Personal Data that we collect while you use our website, Products, or related services. 

 

Our provision of a link to any other website or location, such as the online retailers and payment processing websites, is for your convenience and does not signify our endorsement of such other website or location or its contents.  When you click on such a link, you will leave our site and go to another site.  During this process, a third party may collect Personal Data or Anonymous Data from you. 

 

We have no control over, do not review, and cannot be responsible for, these outside websites or their content.  Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party. 

 

Use of Your Data

In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better.  Company uses your Personal Data in the following ways: to facilitate the creation of and to secure your account on our network; identify you as a user in our system; provide improved administration of our website and Products; improve the quality of experience when you interact with our website and Products; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; to send promotional communications; to provide you with hardcopy or electronic newsletters, or surveys; to send upgrades and special offers related to our Products and related services and for other marketing purposes of Company or our Partner Companies, should you request to receive such communications from us; to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.     

 

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you.  We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Products and services and improve site navigation.  Company reserves the right to use and disclose Anonymous Data to third parties in its discretion. 

 

If you provide feedback on any of our Products or related services to us, we may use such feedback for any purpose, provided we will not associate such feedback with your Personal Data without your consent.  Company will collect any information contained in such communication and will treat the Personal Data in such communication in accordance with this Privacy Policy.

 

Disclosure of Your Personal Data

Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to third parties.  However, we may share your Personal Data with third parties to provide you with the Products and related services that we offer you through our website; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; or to provide specific services, such as crediting your selected charity for purchases made, in accordance with your instructions.  These third parties are required not to use your Personal Data other than to provide the services requested by Company.  You expressly consent to the sharing of your Personal Data with our contractors and third party service providers for the sole purpose of providing services to you.   

 

Regardless of any choices you make regarding your Personal Data (as described below), Company may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Company; or (b) protect or defend the rights or property of Company or users of the Products or related services.

 

Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), we may in the future.  We may share some or all of your Personal Data with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy.  If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy. 

 

Your Choices Regarding Your Personal Data

We offer you choices regarding the collection, use, and sharing of your Personal Data.  We will periodically send you free newsletters and e-mails that directly promote the use of our site or the use of our Products or services and may contain advertisements for third parties.  When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below).  Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties.  Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Use or Privacy Policy. 

 

You may change any of your Personal Data in your account by editing your profile within the Product application or by sending an e-mail to us at the e-mail address set forth below.  You may request deletion of your account information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).  When we delete account information, it will be deleted from the active database, but may remain in our archives.

 

Security of Your Personal Data

Company is committed to protecting the security of your Personal Data.  We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. Despite these measures, you should know that Company cannot fully eliminate security risks associated with Personal Data and mistakes may happen.

 

Contact Information

Company welcomes your comments or questions regarding this Privacy Policy.  Please e-mail us at privacypolicy@xooxoox.com or contact us at the following address or phone number:

 

XooXooX

Attn: Privacy Advocate

PO Box 112257, Campbell, CA 95011

408-826-8276

Dispute Resolution

If you believe that Company has not adhered to this Statement, please contact Company by e-mail at execs@xooxoox.com. We will do our best to address your concerns.  If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.  If you and Company are unable to reach a resolution to the dispute, you and Company will settle the dispute exclusively under the rules of the American Arbitration Association (www.adr.org).

 

Changes to This Privacy Policy

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your Personal Data, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website.  Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our site.  These changes will be effective immediately for new users of our website, Products or related services.  Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address.  In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.  In any event, changes to this Privacy Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes.  If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us.  Continued use of our website, Products, or related services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

 

This Privacy Policy was last revised on November 20, 2008.